Frequently asked questions
What is Retaela?
Retaela is a retail operating system for Kenyan businesses — POS, inventory, M-Pesa, eTIMS compliance, and multi-store management.
Do you support M-Pesa payments?
Yes. Retaela integrates M-Pesa STK push at the POS, for online storefronts, and for subscription billing.
Is eTIMS / DigiTax supported?
Retaela includes eTIMS integration hooks so merchants can submit sales to KRA through DigiTax when configured.
Can I run multiple stores?
Yes. Professional and Enterprise plans support multiple locations under one account.
How do I get started?
Register for a free trial, set up your store, add products, and start selling from the web POS or desktop app.